COVID-19 Safety Plan

Skwachàys Gallery COVID-19 Safety Plan

May 31, 2020

 

 

 

 

Table of Contents

 

 

Posting Page

Page 2

 

Skwachàys Gallery COVID-19 Safety Plan Pages 3 - 6

                                                                                     

                                          

I  First Level Protection (Elimination Protocols)

 

II Second Level Protection (Engineering Controls)

 

III Third Level Protection (Administrative Controls)

 

IV Fourth Level Protection (Personal Protective Equipment (PPE))

 

Appendix A Pages 7 - 9

 

Skwachàys Gallery Safety Plan Process and Development

 - As of May, 2020

 

 

Guide Step 1 – Assessing the Risk at the Workplace

 

Guide Step 2 – Implementing Measures to Reduce Risk

 

Guide Step 3 – Develop Policies

 

Guide Step 4 – Communication Plans and Training

 

Guide Step 5 – Monitor Workplace and Update Plans as Needed

 

Guide Step 6 – Assess and Address Risks from Resuming Operations

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Skwachàys Gallery COVID-19 Safety Plan (for Posting)

All customers, visitors, artists and volunteers must adhere to the following protocols for the Skwachàys Gallery

 

  • Occupancy in the gallery is limited to 4 customers, visitors, artists or volunteers.
  • You will be notified by Gallery Staff if the Gallery is at limit and be asked to wait, appropriately distanced on the sidewalk outside the Gallery until occupancy limits allow you to enter.
  • At all times maintain a distance of 2 meters from other customers, visitors, artists, volunteers or staff.
  • The Skwachàys Gallery prohibits entry by anyone who exhibits COVID-19 symptoms or has had COVID-19 symptoms in the last 10 days or has arrived from outside Canada within the last 14 days, or anyone under the direction of the Provincial Health Officer to self-isolate.
  • All are requested to follow directional arrows while in the gallery and if communicating with the Gallery Manager or purchasing goods, to line up as noted by the floor signs.
  • Customers are encouraged not to handle merchandise that they are not intending to purchase.
  • Customer fitting rooms are not available in the Skwachàys Gallery.
  • Deliveries and any artist or visitor with business in the gallery must adhere to these protocols.
  • Please use the Sanitizer Station upon entry to the Gallery.

 

The full Skwachàys Gallery COVID-19 and WorkSafe BC required Safety Plan is posted at the Gallery Managers Desk and on the Skwachàys Lodge / Gallery website for review at any time.

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Skwachàys Gallery Safety Plan

 

The Gallery Manager, Gallery staff and the VNHS Social Enterprise Committee have formulated this Safety Plan in accordance with WorkSafe BC Health and Safety directions and information and under the March 14, 2020 ORDER OF THE PROVINCIAL HEALTH OFFICER (Pursuant to Sections, 30, 31, 32 and 39 (3) Public Health Act, S.B.C. 2008) for Workplace COVID-19 Safety Plans. 

The process used to develop this Safety Plan is based on the 6 steps identified by WorkSafe BC Return to Safe Operation Phase 2 and takes into account the guidance provided for Retail – Protocols for Returning to Operations.  This process is fully outlined in Appendix A of this document.

Different protocols offer different protection.  The Skwachàys Gallery protocols follow the WorkSafe BC recommended levels of protection.

The following protocols, procedures and guidelines are in place as of June 2, 2020, at Skwachàys Gallery to protect the safety of staff, customers, visitors and anyone working in or entering the Gallery and to reduce the risk of COVID-19 transmission.

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I  First Level Protection (Elimination Protocols)

These protocols focus on safe distancing. Skwachàys Gallery protocols for this Safety Plan include the following:

    1. Limit customers, visitors, volunteers and staff in store to 6 persons, which includes 2 staff and 4 customers or visitors. A staff member will track and manage customers entering the store once the maximum has been reached.  Signs for maximum occupancy will be prominently posted at the front entrance of the gallery.
    2. Entrance line-up sidewalk markings (2 meters apart) are placed for 4 additional customers.
    3. Floor stickers for line-ups for purchases are placed at the gallery manager / purchases desk (2 metres apart).
    4. Aisle directional arrows are placed on the floor of the Gallery to support safe distancing.
    5. Every other Chair in the Welcome Room (for staff lunches) is removed.
    6. The maximum occupancy for meetings and lunching in the Welcome Room is 10.

 

 

II Second Level Protection (Engineering Controls)

The following barriers and other controls are part of the Skwachàys Gallery Safety Plan.

    1. Two plexiglass barriers are placed between customers and staff. One barrier will be placed at the Gallery Manager’s Desk / Purchase station and one placed at the Gallery / Hotel Staff Station.
    2. One sanitizing station is placed near the front door entrance.
    3. Only in-gallery bags will be used for customer purchases.

 

 

III Third Level Protection (Administrative Controls)

The following guidelines, rules and protocols are in place at Skwachàys Gallery.

Notices:

    1. Notice is posted at the front entrance of the store that it is gallery policy that prohibits entry by anyone who exhibits COVID-19 symptoms or has had COVID-19 symptoms in the last 10 days or has arrived from outside Canada within the last 14 days, or anyone under the direction of the Provincial Health Officer to self-isolate. Notice also includes occupancy, delivery protocols, merchandise handling protocols, no fitting room access.
    2. Hand washing signs are posted at staff washrooms and staff washing station.
    3. A poster on “How to Wear Masks” is posted at the Gallery Entrance and in the staff lunch room.
    4. The Gallery Occupancy and Safety Plan notice is also posted at the other entrances used to enter the Gallery (side elevator / washroom entrance).
    5. The Welcome Room / Lunch Room occupancy (10) is posted in the Welcome Room.

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Customer Management

    1. All staff that work in the gallery are trained in responses to customers or visitors not maintaining occupancy or physical distancing protocols.
    2. One way arrows are placed on the floor to manage customer and visitor traffic in the two aisles of the gallery (left side down gallery and right side back to entrance).
    3. Customers are encouraged to check the Gallery website for information on products and to browse products.
    4. Customers are encouraged to refrain from handling merchandise they are not buying.
    5. Customers are encouraged to use their charge or debit cards, via the tap method and not to handle the card reader.
    6. No fitting room access is allowed for customers.  

Cleaning, Washing and Sanitizing

    1. For any coats (the only clothes item allowed to be tried on by customers), if not purchased, the item is steam cleaned by staff, following departure of customer and placed back on the rack, after 24 hours of being hung separately.
    2. For silver and silver / pewter jewelry that is tried on and not purchased, it is recommended to use mild soap and hot water for cleaning. For all other jewelry that is tried on and not purchased, it is recommended that it be separated and put away for 48 hours, before being restocked.
    3. The use of the Skwachàys Gallery staff and public washroom is discouraged for customers, however if used by anyone, Gallery staff will sanitize the washroom after each use.
    4. Touch point cleaning, including door handles, counter top and POS card machine sanitizing, is done after every customer. Touch point cleaning of barriers, light switches, and other areas of touching are sanitized twice each day, at opening and at the start of the afternoon.
    5. Gallery staff are to wash their hands or use sanitizer before and after merchandise stocking or restocking or coming into contact with items from outside the gallery (deliveries).
    6. Gallery staff are to wash their hands or use sanitizer after accepting cash from customers.
    7. Daily refill by staff of the door entrance sanitizing station is to be completed.

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Access and Deliveries

    1. The back Gallery Welcome Room is off limits to customers. This room can be used for lunches or meetings by staff or volunteers and physical distancing controls (every other chair removed) are in place in the Welcome Room.
    2. Visiting Artists and Artists in Residence are required to check at the Gallery Manager desk for any activity or requirement in the gallery.
    3. A notice is issued to Artists to encourage deliveries, sales and pickups to be arranged by calling in for an appointment.
    4. Deliveries to the Gallery are only allowed outside the front entrance or at the front gallery manager or staff station. Deliveries and proof of deliveries are encouraged to be conducted, communicated and signed via text, email or other online means.    

 

 

IV Fourth Level Protection (Personal Protective Equipment (PPE))

The following use of non-medical masks and any other PPE is part of the Skwachàys Gallery Safety Plan

  1. Staff may choose and are encouraged to wear non-medical masks if they feel that physical distancing is, at any time, not possible in the gallery.
  2. Staff are trained in the proper use of non-medical masks.
  3. Staff MUST wear masks if at any time they become ill or initiate COVID-19 symptoms while at work and are preparing to leave work.
  4. Artists in Residence, coming as volunteers, must wear masks and masks will be provided by the Gallery.

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APPENDIX A

Skwachàys Gallery Safety Plan Process and Development

As Developed May, 2020

 

Guide Step 1 – Assessing the Risk at the Workplace

    • Gallery Manager and gallery staff conducted multiple risk assessments in the weeks of May 18th and May 25th. A formal walk-thru assessment was conducted on May 26th.
    • The Orders, Notices & Guidance from the Provincial Health Officer were reviewed for applicability. The Workplace Safety Plans - May 14, 2020 order was applicable.
    • The WorkSafeBC COVID-19 Safety Plan Checklist was used in the formal assessment and will continue to be used, as required.
    • Front of gallery space was originally assessed as being too limited and a change of products was completed to open up front spacing (totem was moved).
    • Engineering controls were ordered (plexiglass barriers, floor and sidewalk markings) in mid May.
    • Sanitizing station requirements were identified.
    • Administrative and other controls were identified, discussed and reviewed the week of May 25th.
    • The COVID-19 Safety Plan Checklist was completed by Gallery Manager, staff and volunteer on May 26th, 2020.

 


Guide Step 2 – Implementing Measures to Reduce Risk

    • The Skwachàys Gallery COVID-19 Safety Plan is posted at the Gallery Manager Front Desk and on the Skwachàys Lodge and Gallery website
    • The engineering controls are being installed prior to the June 2nd
    • All other protocols, controls and safety measures are being implemented over the last 2 weeks of May, prior to the June 2nd (see above for all measures)

 

Guide Step 3 – Develop Policies

    • Staff and Customer safety policies were reviewed and confirmed:
      • Occupancy Policy (see above)
      • Entry Policy (see above)
      • Fitting Room Policy (see above)
      • Staff Symptoms and Illness Policy
        • All staff, visitors, artists, or volunteers are prohibited entry to the Gallery if displaying any symptoms of COVID-19 or having had COVID-19 in the previous 10 days.
        • All staff, visitor, artists or volunteers must immediately wash or sanitize their hands, wear a mask, and depart from the gallery to go straight home if coming down with any symptoms of COVID-19 or starting to feel ill, while at the Gallery, and are required to stay home, in accordance with Provincial Health Officer direction. Surfaces that the ill person may have contacted are to be cleaned and disinfected.
        • If any staff, visitor, artist or volunteer becomes severely ill, call 911.  
        • All staff, visitors, volunteers or artists that have symptoms of COVID-19 are requested to be tested by available testing centres, await the test result before returning to the Gallery and if tested positive, refrain from entering the Gallery until clear of the COVID-19 virus, in accordance with Public Health Officer directions.

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Guide Step 4 – Communication Plans and Training

      • The full documentation of the Safety Plan, developed with Manager and Staff of the Gallery is placed prominently at the Gallery Manager’s station and on the Gallery website.
      • The summary of the Safety Plan is posted on the window of the front entrance and at other entrances to the Gallery.
      • The full Safety Plan is tabled for and approved by the Social Enterprise Committee.
      • Volunteers and staff are oriented to the full Safety Plan by the Gallery Manager, prior to undertaking any work shift in the Gallery.
      • Artists in Residence are notified by email of the Safety Plan (on opening day), of the notice of the plan at each entrance and are reminded to adhere to the Safety Plan.
      • Correct handwashing directions are posted in the Gallery washroom.
      • The Safety Plan has been detailed under the direction of the VNHS CEO and with the advice of the Social Enterprise Committee. The Gallery Manager is accountable to manage and fulfill the Safety Plan and monitor the workplace to ensure policies, protocols, and guidelines are being followed.

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Guide Step 5 – Monitor Workplace and Update Plans as Needed

    • Any staff, visitor, volunteer or artist may raise safety concerns with the Gallery Manager, at any time and /or in advance of the bi-weekly COVID-19 Safety review.
    • Any urgent and new safety issues, protocol needs or policy requirements will be monitored by the Gallery Manager and immediately put into effect to ensure ongoing protection of safety.
    • A bi-weekly review by the Gallery Manager of the issues, improvements, updates from WorkSafe BC, or changes required will be done and documented in the Skwachàys Gallery COVID-19 Safety Plan.
    • Monthly, the Gallery Manager will advise the Social Enterprise Committee, with any issues or significant changes to the Safety Plan.

 

Guide Step 6 – Assess and Address Risks from Resuming Operations

    • At the approval of the COVID-19 Safety Plan, the Social Enterprise Committee reviewed and considered any risks arising from the restarting of the Gallery (ie staff hiring / turnover, staff training, changes in operations, etc). This was first completed May 29th.
    • Risks identified included the following:
      • It was noted that Artist in Residence volunteer hours are not applicable at this time, until further notice.
      • Customers should be advised, where appropriate, that clothing articles purchased are not returnable.

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